Privacy Policy
Last Updated: January 2025
At Sryze Tlaxe, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our educational platform and services. We're committed to transparency about what happens with your data.
GDPR & Irish DPC CompliantWho We Are
Sryze Tlaxe operates as an educational platform focused on beginner investment strategy, based in Ireland. Our registered office is located at 35-49 Birr St, Frankford, Co. Offaly, R42 WK06, Ireland. When we refer to "we," "us," or "our" in this document, we're talking about Sryze Tlaxe and our commitment to protecting your information.
For any questions about how we handle your data, you can reach our privacy team at [email protected] or call us at +353214883103.
Information We Collect
We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:
Information You Give Us Directly
When you sign up for our educational content or contact us, you provide information like your name, email address, and sometimes your phone number. If you're enrolling in a course starting in autumn 2025, we might ask about your educational background or investment experience to better tailor the learning materials.
Information We Collect Automatically
Like most websites, ours collects technical information when you visit. This includes your IP address, browser type, and which pages you spend time on. We use this to understand how people navigate our educational content and where they might be getting stuck.
We don't sell your personal information to third parties. Period. Your data stays with us and our carefully selected service providers who help us deliver educational content.
How We Use Your Information
Your information serves specific purposes that make our educational platform work better for everyone. We're not interested in collecting data just for the sake of it.
| Purpose | Legal Basis |
|---|---|
| Delivering course content and educational materials | Contract performance |
| Sending updates about new learning resources | Legitimate interest |
| Processing payments for educational services | Contract performance |
| Responding to your questions and support requests | Contract performance |
| Improving our platform based on usage patterns | Legitimate interest |
We occasionally send emails about new investment strategy modules or upcoming educational opportunities starting in late 2025 or early 2026. You can opt out of these at any time, though we'll still need to contact you about courses you're actively enrolled in.
Your Rights Under Irish and EU Law
Living in Ireland (or the EU) gives you strong rights over your personal data. These aren't just theoretical—we've built processes to make them work in practice.
- Access your data: You can request a copy of everything we hold about you. We'll provide it within 30 days, usually much faster.
- Correct inaccuracies: Noticed we've got your name spelled wrong? Let us know and we'll fix it immediately.
- Delete your information: You can ask us to remove your data entirely. There are some exceptions—like if you're mid-course and we need records for educational purposes—but we'll delete what we can.
- Restrict processing: You can tell us to stop using certain data while we sort out an issue you've raised.
- Data portability: Want to take your learning progress elsewhere? We can provide your data in a standard format.
- Object to processing: If we're using your data based on legitimate interest, you can challenge that use.
To exercise any of these rights, email us at [email protected] with your request. We'll need to verify your identity first, but we won't make the process unnecessarily complicated.
How We Protect Your Information
Security isn't just about having the right technology—though we do use industry-standard encryption for data transmission and storage. It's also about how we handle information day-to-day.
Our team members only access student data when they need it to do their jobs. Payment information goes straight to our payment processor and never touches our servers. We use secure servers located within the EU, and we regularly review our security practices to keep up with emerging threats.
That said, no system is completely foolproof. If we ever experience a data breach that affects your information, we'll notify you and the Irish Data Protection Commission within 72 hours, as required by law.
Sharing Your Information
We work with a small number of trusted service providers who help us run our educational platform. These include:
All these providers are bound by contracts that require them to protect your data and use it only for the purposes we specify. We don't share your information with marketers, data brokers, or anyone else looking to profit from your data.
We might share information if legally required—say, in response to a valid court order or to comply with Irish financial regulations—but we'll notify you unless legally prohibited from doing so.
How Long We Keep Your Data
We don't keep information longer than necessary. Here's our general approach:
If you close your account, we'll delete your personal information within 90 days, except where we're legally required to keep records longer (like financial transaction data).
Cookies and Tracking
Our website uses cookies—small text files that help us remember your preferences and understand how you use our platform. Some are essential for the site to function (like remembering you're logged in), while others help us improve the experience.
You can control cookie settings through your browser. Blocking essential cookies might affect how the site works, but you're welcome to disable analytics and marketing cookies without losing functionality.
We don't use third-party advertising cookies. The analytics we collect help us understand things like which investment topics generate the most questions, so we can create better educational content.
Children's Privacy
Our educational content is designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately so we can delete it.
International Data Transfers
We primarily store and process data within the European Economic Area. On the rare occasions when we need to transfer data outside the EEA (for example, if a service provider has servers elsewhere), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Changes to This Policy
We update this policy occasionally to reflect changes in how we work or in legal requirements. When we make significant changes, we'll email active students and post a notice on our website. The "Last Updated" date at the top shows when the current version took effect.
We won't reduce your rights under this policy without your explicit consent. If you disagree with changes, you can close your account, and we'll handle your data according to the version you agreed to.
Making a Complaint
If you're unhappy with how we've handled your data, please contact us first so we can try to resolve the issue. If you're still not satisfied, you have the right to complain to Ireland's Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 57 868 4800
Email: [email protected]
Get in Touch About Privacy
Questions about this policy or how we handle your data? We're here to help.
Email: [email protected]
Phone: +353 21 488 3103
Post: Sryze Tlaxe, 35-49 Birr St, Frankford, Co. Offaly, R42 WK06, Ireland
